- 30-day refund on unused credits, no questions asked. Within 30 days of buying a pack, you can get your money back for the credits from that pack you haven't used.
- Used credits are not refunded. Each one is a message we already sent and paid WhatsApp or our messaging provider for.
- After 30 days, purchases are final. Your credits stay in your account and you can use them for 12 months from the date of purchase.
- No subscription. Nothing renews and nothing is charged automatically, so there's nothing to cancel.
1. Free trial
Your first 30 credits are free and need no card. Because there's no payment, there's nothing to refund. Free trial credits are always used before the credits you pay for.
2. Refund of unused credits within 30 days
If you're not happy with a pack you bought, email support@revafast.com within 30 days of the purchase date and we'll refund the credits from that pack you haven't used yet. No questions asked.
Credits you have already used are not refunded: each one is a message we already sent and paid WhatsApp or our messaging provider for.
3. How we work out the amount
- Your free trial credits are used first. After that, paid credits are used oldest purchase first.
- Inside a pack, the credits you paid for are used before that pack's free bonus credits.
- The refund is the amount you paid for the pack, times the paid credits of that pack you haven't used, divided by the paid credits in the pack, rounded down to the cent. Free bonus credits are not refunded.
Example: say the $50 pack gives you 1,000 paid credits plus 150 free bonus credits (the exact numbers depend on your country). Two weeks later you have used 400 of them, so 600 paid credits are unused. We refund $50 x 600 / 1,000 = $30.00.
4. After 30 days
After 30 days from the purchase date, purchases are final and are not refunded, including credits you haven't used yet. Those credits stay in your account and you can use them for 12 months from the date of purchase.
5. How to ask for a refund
Email support@revafast.com from the email address on your Reva account (or tell us which address it is), with the purchase date. We confirm the amount by email and issue the refund through Whop to the payment method you used. How long it takes to appear depends on your bank or card provider.
Once a purchase is refunded, its unused credits, including its free bonus credits, are removed from your account. If a purchase is reversed through your bank (a chargeback), all of its credits are removed; if some of them were already used, what is left of your balance goes down to zero, never below.
6. Cancellation
Reva has no subscription: packs are one-time payments, nothing renews, and there is no cancellation fee. You can stop using Reva whenever you want. To close your account, email support@revafast.com.
7. What we can't refund
- credits already used (messages already sent);
- free trial credits and free bonus credits;
- purchases more than 30 days old, including their unused credits.
8. Before you dispute a charge
Please email us first; we can usually sort it out faster than a bank dispute. This doesn't limit any rights you have with your card issuer or under the law.
9. Contact
Velon LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Email: support@revafast.com.